Return & Exchange Policy

"Kindly note that returns and exhanges need to be notified within 3 days of delivery.

Exchanges are done only on standard sizes. Customised products can not be exchanged.

Exchange orders are placed upon pick up of your return. Limited stock may lead to unavailability of your chosen product; our team will contact you for an alternative in such cases.

Refunds are only made in terms of a Credit Note.

Credit Note will be shared once the order is picked up from the customer.

Each order is eligible for a return only once. Orders placed using a Credit Note are not eligible for any Returns or Refunds.

In the event of damaged merchandise, share images and details through the provided link. Further steps for replacement, store credit, or full refund will be communicated.

Misprints and colour differences from website images are not considered damaged products. We only sell handcrafted products and these are all signs of authenticity.
Shipping charges are non - refundable.

The company holds the authority to make the final decision in any case."

Return & Exchange Process


"Visit the link provided to request a return or exchange - https://xxxxxxx

State the return reason and select the item to be returned along with images in case of any defect/damages.

A return pickup will be initiated for orders within India.

Ensure the product is unworn.

Return or Exchange requests for orders placed using a credit note will be rejected."

Credit Note


"A credit note will be issued within 24 hours after the order is picked up. It will be provided via email.

The credit note is valid for a lifetime.

The credit will be for the sale amount of the returned products.

Shipping costs will not be credited back in any case."

International Orders

"If you decide to return your order, you are responsible for shipping the product back and bearing the associated shipping and customs charges.

We do not facilitate reverse pick-ups for International Orders.

A credit note or refund will be issued for the value of the returned product only.

Shipping charges are non-refundable under any circumstances.

International Orders are not eligible for exchanges.The refund of shipping charges varies on a case-by-case basis, and ultimately, the company retains the authority to make the final decision.

Alternatively, customers can request to return the product when someone is traveling from their country to India without incurring additional shipping costs.

In the unlikely event that your merchandise arrives damaged, you can share images as proof with us at blushtree2021@gmail.com. The issue will be recorded, and further steps will be communicated to you. A credit note of the same value or a full refund can be made in such cases."

Refunds


"REFUNDS WILL TAKE 20-25 WORKING DAYS.

Please Note : We only do money refunds in case of Wrong or Damaged products being delivered. In any other case, a refund is made only is terms of CREDIT NOTE.

Returns take approximately 12 to 14 working days to reach the company.

Refunds will be credited to the original mode of payment only once the return reaches the warehouse and is thoroughly checked by our in-house team which takes 1-2 working days.

Post that it takes 2-3 business days to process the refund internally

It will take the bank or portal also 2-3 business days to process/reflect the refund.

A flat fee of Rs.150 will be deducted in case of Money Refunds. No return fee will be charged in the case of damaged products.

A refund will be made for the sale amount of the returned products.

Shipping costs will not be credited back in any case.

The company holds the authority to make the final decision in any case."